Shipping policy

Shipping Policy for Shop Vibe Theory

Thank you for shopping with Shop Vibe Theory! We’re committed to making your shopping experience simple, smooth, and enjoyable. Please review the information below for details about order processing, shipping, tracking, and delivery.

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information so you can follow your package’s progress.

Please note that processing time is separate from shipping and delivery time.

Shipping Rates & Delivery Times

We offer shipping options designed to meet different delivery needs:

  • Standard Shipping: Approximately 5–7 business days
  • Expedited Shipping: Approximately 2–3 business days
  • Overnight Shipping: Approximately 1 business day, where available

Shipping rates and available delivery options are calculated and displayed at checkout based on your shipping address, order size, and destination.

Please note that delivery times are estimates and may vary depending on your location and the shipping carrier.

International Shipping

Shop Vibe Theory currently ships to select international destinations.

International shipping rates and estimated delivery times vary depending on the destination and will be calculated at checkout.

Customers placing international orders may be responsible for additional customs duties, import fees, taxes, or other charges imposed by their country. These charges are the responsibility of the customer and are not included in the shipping cost unless otherwise stated.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.

You can use the tracking information provided to monitor your package directly through the shipping carrier’s website.

Please allow some time for tracking information to become available after your order has shipped.

Shipping Delays

While we do our best to ensure your order arrives within the estimated delivery timeframe, unexpected delays can sometimes occur.

Delays may be caused by factors outside our control, including:

  • Severe weather conditions
  • Holidays and peak shipping periods
  • Carrier delays
  • Incorrect or incomplete address information
  • Customs processing for international orders
  • Other unforeseen circumstances

Shop Vibe Theory is not responsible for delays caused by third-party shipping carriers or circumstances beyond our reasonable control.

Address Accuracy

Please carefully review your shipping information before completing your purchase.

Shop Vibe Theory is not responsible for orders that are delayed, lost, or delivered incorrectly due to an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible at hello@shopvibetheory.com. We will do our best to assist you, but we cannot guarantee that changes can be made once an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at hello@shopvibetheory.com as soon as possible.

For damaged packages, we recommend keeping the original packaging and taking photos of the package and the damaged item, as these may be helpful when resolving the issue with the shipping carrier.

Once an order has been marked as delivered by the shipping carrier, Shop Vibe Theory cannot guarantee recovery of packages that are lost or stolen after delivery. We will, however, do our best to assist you in contacting the carrier and resolving the situation.

Questions About Your Order?

If you have questions about your shipment, tracking information, or delivery, our customer support team is here to help.

Email: hello@shopvibetheory.com

We appreciate your business and thank you for choosing Shop Vibe Theory!